Kinley Blake
San Tan Valley,AZ
Summary
Current a student working toward my Associate's Degree in medical field of Imaging. Dependable and hard-working professional with a strong background in both retail and healthcare settings. Experienced in fast-paced environments, with a proven track record in online grocery pickup at Target and Walmart—skilled in order accuracy, inventory management, time efficiency, and providing friendly, customer-focused service. In the healthcare field, worked as a Certified Nursing Assistant (CNA) and Health Unit Coordinator, bringing hands-on experience in patient care, medical documentation, and supporting clinical teams with administrative and clerical tasks.
Strong interpersonal and communication skills, with the ability to multitask, stay organized, and remain calm under pressure. Known for reliability, teamwork, and a strong work ethic. Comfortable using a wide range of technology platforms and mobile applications, with a strong ability to quickly learn and adapt to new systems and tools.
Overview
5
5
years of professional experience
Work History
Health Unit Coordinator
Banner Baywood Medical Center
05.2024 - 01.2025
- Coordinated patient admissions and discharges, ensuring efficient workflow in healthcare settings.
- Call in consults for doctors so the patients can get proper care in the hospital.
- Maintained accurate patient records using electronic health record (EHR) systems to ensure compliance and data integrity.
- Communicated effectively with patients, families, and healthcare professionals to facilitate seamless care transitions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Work with different software and apps with minimal training.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
Certified Nursing Assistant
Banner Baywood Medical Center
09.2021 - 05.2024
- Provided compassionate care to patients, ensuring comfort and well-being.
- Assisted nursing staff with daily activities, enhancing workflow efficiency.
- Monitored vital signs, accurately documenting changes for medical review.
- Supported patient mobility through safe transfer techniques and equipment use.
- Communicated effectively with patients and families, addressing concerns promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
Online Grocery Pickup
Walmart
01.2020 - 03.2021
- Provided superior customer service, answered questions, and resolved customer complaints.
- Assisted in event planning on behalf of the department, contributing to increases in brand awareness.
- Drove client satisfaction through detailed and current product knowledge.
- A dedicated team member who can also work independently.
- Handles stressful situations professionally and multi-task with ease.
- Lifted, Pushed, and pulled up to 40 pounds regularly.
- Help open, setup and get all online order ready for my fellow co-worker, so we can have successful smooth day.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Works well with other co-workers, but also can work dependently.
- Work quick and efficiently to pick over 100 items per hour to stay ahead of the online orders.
Ship From Store
Target
11.2019 - 01.2020
- Resolved customer concerns using strong communication and conflict management skills.
- Explained to customers all the different ways customers can get online orders (Drive side Pickup or delivery to the house) for safety and convince for customers.
- Respond to customer needs, providing product information, aisle locations, back stock checks, and price verifications.
- Help Manage the flow of items, organizing back stock areas, preparing products for stocking shelves, and rotating it through by date.
- Enforce workplace and food safety procedures and standards.
- Ensure safe and secure package for delivery.
Education
Associate of Science -
Central Arizona College
San Tan Valley, AZ05-2027
Skills
- Critical thinking
- Lift, pull and carry 40 pounds or more daily
- Professionalism and ethics
- Strong Communication
- Training and mentoring
- Teamwork
- Organization and Time management
- Customer Service
- Complex problem-solving
- Flexible work schedule
- Time management
- Order Fulfillment
- Multitasking
- Dependable
- Knowledge of safety procedures
- Compassionate
- Computer skills
Timeline
Health Unit Coordinator
Banner Baywood Medical Center
05.2024 - 01.2025
Certified Nursing Assistant
Banner Baywood Medical Center
09.2021 - 05.2024
Online Grocery Pickup
Walmart
01.2020 - 03.2021
Ship From Store
Target
11.2019 - 01.2020
Associate of Science -
Central Arizona College
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