Kinny Parrott
Knoxville,TN
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
28
28
years of professional experience
Work History
Owner
Aquatic Marine
08.2019 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
Owner
Parrott Aquatic
02.2014 - 08.2019
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Senior Cell Technician
Verizon Wireless
10.1995 - 02.2014
- Enhanced network performance by conducting routine maintenance and troubleshooting on cellular sites.
- Streamlined operations for increased efficiency by implementing standardized processes for cell site equipment installations.
- Optimized network connectivity with regular testing, analysis, and adjustments to radio frequency parameters.
- Reduced downtime, performing timely repairs and upgrades to cellular equipment and infrastructure.
- Collaborated with cross-functional teams to successfully complete large-scale projects within tight deadlines.
- Ensured compliance with industry standards and regulations through diligent documentation of work activities and site conditions.
- Increased customer satisfaction by promptly addressing reported issues related to poor coverage or dropped calls.
- Provided technical support during the integration of new technologies into existing networks.
Education
No Degree - Information Technology
Phoenix's Distance Learning Program
Phoenix, AZSkills
- Business Management
- Budget Administration
- KPI Management
- Administrative Oversight
- Marketing
- Sales management
- Business Planning
- Operations Management
- Customer Relations
- Sales Leadership
- Project Management
- Customer Service
Timeline
Owner
Aquatic Marine
08.2019 - Current
Owner
Parrott Aquatic
02.2014 - 08.2019
Senior Cell Technician
Verizon Wireless
10.1995 - 02.2014
No Degree - Information Technology
Phoenix's Distance Learning Program
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