Kinsey Everett
Oxford,MS
Summary
Seasoned Assistant Catering Manager with a passion for creating quality food experiences. Skilled at training employees and assisting in organizing large-scale events, including weddings and banquets. Well-known for delivering excellent dishes and customer service, resulting in business growth. Considering myself an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Assistant Catering Manager
My Michelle's
Oxford, Mississippi
02.2022 - Current
- Handled catering scheduling, ordered food and planned events.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Hired and trained both 5 permanent and temporary staff members.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Dance Instructor
Oxford Elite Dance Company
Oxford, Mississippi
08.2019 - Current
- Planned and oversaw group, and individual dance performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned over 15 routines yearly for recitals and performances.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Communicated with students and parents in person, via email and by phone to resolve issues and answer questions.
- Assisted with coordination and administration of complete dance program.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Hostess
McEwens Oxford
Oxford, Mississippi
11.2020 - 07.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
Education
Bachelor of Science - Hospitality Management : Minor in General Business
University of Mississippi
University, MS12.2022
Skills
- Money Handling
- Anticipating Problems
- Food Safety and Sanitation
- Table Layout
- Managing Deliveries
- Microsoft Word and Excel Proficient
- Current Trends
- Team Player
- Active Listening and Communication
- Time Management
Timeline
Assistant Catering Manager
My Michelle's
02.2022 - Current
Hostess
McEwens Oxford
11.2020 - 07.2021
Dance Instructor
Oxford Elite Dance Company
08.2019 - Current
Bachelor of Science - Hospitality Management : Minor in General Business
University of Mississippi
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