Kinsey Rogers
Horn Lake
Summary
Dynamic and detail-oriented professional with a proven track record, excelling in customer service and team collaboration. Adept at multitasking and managing high-pressure situations, enhancing guest satisfaction through effective time management and support across various restaurant roles. Committed to maintaining a pristine dining environment and ensuring seamless operations.
Overview
7
7
years of professional experience
Work History
Host
Olive Garden
09.2018 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
High School Diploma -
Pace High School
Pace, FLSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Detail-oriented
Timeline
Host
Olive Garden
09.2018 - Current
High School Diploma -
Pace High School
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Justin AllenJustin Allen
Server, Delivery Specialist, and Certified Trainer at Olive GardenServer, Delivery Specialist, and Certified Trainer at Olive Garden
Larry AllenLarry Allen
Server at Olive GardenServer at Olive Garden
William CoatesWilliam Coates
Server at Olive GardenServer at Olive Garden
Victoria JordanVictoria Jordan
Lead Content Teacher at Kingsbury Middle SchoolLead Content Teacher at Kingsbury Middle School