Front desk professional with experience in customer service, schedule coordination, and records management. Skilled in business communication, Microsoft Excel, and booking support, with a focus on smooth daily operations and positive guest experiences.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Express Watersports
Murrells Inlet, South Carolina
05.2024 - Current
Welcomed guests and assisted with customer check-in for activities.
Answered phone calls and helped schedule reservations for rentals and excursions.
Collaborated with colleagues to ensure smooth operations of front desk area.
Ensured waivers met requirements to protect company and clients. and customer details before departures.
Worked with guides, captains, and rental staff to organize bookings.
Performed light housekeeping duties such as stocking supplies or cleaning surfaces.