Kinzi gonzalez
Brooklyn
Summary
Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.
Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in Customer service role.
Overview
3
3
years of professional experience
Work History
Store Associate
Ali Deli LLC
03.2019 - 09.2020
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store cleanliness and organization, contributing to a welcoming environment.
- Stocked shelves with merchandise, optimizing product placement for visibility and accessibility.
- Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
Customer Service Associate
UPS Customer Center
10.2017 - 05.2018
- Assisted customers with inquiries, ensuring accurate information delivery and enhanced satisfaction.
- Processed shipments efficiently, maintaining operational standards and minimizing delays.
- Collaborated with team members to resolve customer issues promptly and effectively.
- Managed inventory tracking through UPS systems, ensuring accurate stock levels.
- Maintained a clean and organized workspace, adhering to safety guidelines at all times.
Education
High School Diploma -
Adult Education Center
Trenton, NJ05-2015
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
Timeline
Store Associate
Ali Deli LLC
03.2019 - 09.2020
Customer Service Associate
UPS Customer Center
10.2017 - 05.2018
High School Diploma -
Adult Education Center