Kinzie Kirgan
Tremont,IL
Summary
Hard-working candidate who loves interacting with the public and creating a welcoming environment for over two years now. Just recently graduated high school with high honors, and currently working as a hostess at Maquet's Railhouse. I have recently earned my Serv-Safe certificate for food handling. Throughout my two years, I have worked alongside with curbside orders by packaging or creating the food for customers, such as salads or other entrees. I'm always organized in my work and more than happy to gain more experience with working alongside others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Maquet's Rail House
08.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seated patrons based on guest preferences and seating availability.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess
Bob Evans Restaurant
07.2022 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Sandwich Artist
SUBWAY®Restaurants
06.2021 - 07.2022
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Operated manual and electric appliances to peel, slice, and trim food.
Education
High School Diploma -
Pekin Community High School
1903 Court St, Pekin, IL 6155405.2023
Skills
- Servsafe Certified
- To-Go Order Preparation
- Doordash and Ubereats
- Cash and Transaction Handling
- Dietary Restrictions
- Guest Satisfaction
- Front- and Back-Of-House Coordination
Certification
- ServSafe
Timeline
Hostess
Maquet's Rail House
08.2023 - Current
Hostess
Bob Evans Restaurant
07.2022 - 07.2023
Sandwich Artist
SUBWAY®Restaurants
06.2021 - 07.2022
High School Diploma -
Pekin Community High School
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