Celienys Toledo
Kissimmee,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Rosen Hotels & Resorts
03.2023 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Crew Member
McDonald's
12.2021 - 03.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
Education
High School Diploma -
Saint Cloud High School
St. Cloud, FL05.2024
Skills
- Ordering Procedures
- Active Listening and Communication
- Interactive Communication Skills
- Assigning Tables
- Hospitality and Accommodation
- Billing and Payment Processing
- Servsafe Certified
- Table Bussing
- Front of House Management
Certification
- Responsible Vendor Alcohol New Hire Florida Course
- ServSafe
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Rosen Hotels & Resorts
03.2023 - 06.2023
Crew Member
McDonald's
12.2021 - 03.2022
High School Diploma -
Saint Cloud High School
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