Kinzie Stites
Ele Cake Co
Dayton,OH
1
Certification
2
years of professional experience
I am a motivated 18 year old nursing student at Wright State University with a strong work ethic, willingness to learn and a passion for helping others. I am very dedicated to learning all the knowledge and skills needed to pursue a career in nursing. I am very reliable, organized, trustworthy, kind and I work very well with others in a team environment.
Work History
Customer Service Representative
1 Year 7 Months- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Managed order processing using point-of-sale systems to ensure timely fulfillment.
- Collaborated with team members to streamline service processes and improve response times.
- Handled money like cash, checks, card and gift cards with the register
Admissions/Concessions Worker
4 Months- Prepared and served food and beverages according to health and safety standards.
- Assisted in maintaining cleanliness and organization of concession area.
- Engaged with customers at the concession area to provide friendly service., providing friendly service to enhance their experience.
- Handled money with the registers
Education
High School Diploma
Skills
Issue resolution
Dispute resolution
Customer feedback analysis
Customer relationship management
Empathy in service
Critical thinking
Assertiveness
Certification
- CNA - Certified Nursing Assistant
Timeline
Customer Service Representative
Ele Cake Co
10.2024 - 05.2026Read More
Admissions/Concessions Worker
Wilson Park Pool
05.2024 - 09.2024Read More
West Carrollton High School
High School Diploma
Read More