Kiome Hawkins
Jacksonville,FL
Summary
Proven Server at Buffalo Wild Wings, proficient in exceptional customer service and cash handling, enhanced guest experiences through personalized service and meticulous attention to dietary needs, leading to increased referrals. Cultivated strong relationships, demonstrating a strong work ethic and memory retention, ensuring guest satisfaction remains paramount.
Overview
3
3
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2022 - 11.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Server
Buffalo Wild Wings
02.2021 - 04.2022
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Ensuring patient satisfaction is our top priority
Education
Certificate - Dental Assisting
Florida Career College
Jacksonville, FL09.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Safe Food Handling
- Menu Memorization
- Service prioritization
Timeline
Server
Buffalo Wild Wings
09.2022 - 11.2023
Server
Buffalo Wild Wings
02.2021 - 04.2022
Certificate - Dental Assisting
Florida Career College
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