Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiona Walllace

Conroe

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

1
1
year of professional experience
2023
2023
years of post-secondary education
1
1
Certification

Work History

Server

Katzs Deli And Bar
The Woodlands
11.2024 - 10.2025
  • Greeted and seated guests promptly in a busy deli atmosphere.
  • Took food and drink orders accurately from customers at tables.
  • Delivered meals and beverages quickly to enhance guest satisfaction.
  • Assisted in training new servers on menu items and service standards.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Expo

Katzs Deli And Bar
The Woodlands
11.2024 - 10.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Liberty University Online
Lynchburg, VA

Skills

  • Customer service
  • Cash handling
  • POS operation
  • Menu knowledge
  • Communication skills
  • Strong work ethic
  • Wine service
  • Sales techniques

Certification

Food handler certification

TABC

Timeline

Server

Katzs Deli And Bar
11.2024 - 10.2025

Expo

Katzs Deli And Bar
11.2024 - 10.2025

Liberty University Online
Kiona Walllace