Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
17
17
years of professional experience
Work History
Senior Billing Specialist
Sunshine House
Greenville, SC
07.2021 - Current
Ensure the accuracy of billing information by verifying details with center and regional directors.
Review, allocate and reconcile third party payments.
Respond to family inquiries regarding billing issues via phone or email.
Develop strategies for improving the efficiency of the department's operations and billing.
Perform periodic audits of customer accounts to verify accuracy of information.
Process and send invoices, adjustments and credit memos to customers.
Associate Teacher
Bright Horizons
Seneca , SC
08.2020 - 07.2021
Developed lesson plans and activities to engage children in learning.
Created a positive, nurturing environment for young students.
Conducted assessments of student performance and progress.
Supervised children during meal times, playtime, and other activities.
Communicated regularly with parents regarding their child's progress or behavioral issues.
Childcare Lead Teacher
Lexington Medical Center CDC
West Columbia, SC
03.2015 - 02.2020
Organized daily activities such as arts and crafts, music and movement, outdoor play, story time and educational activities.
Assisted with meal times by helping children serve themselves and encouraging healthy eating habits.
Maintained positive relationships with parents by communicating regularly about their child's development.
Developed lesson plans that were age appropriate and met the needs of each individual child.
Assistant Store Manager
Cato Fashions
Columbia, SC
11.2007 - 03.2015
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Education
High School Diploma -
Ridge View High School
Columbia, SC
05-2004
Some College (No Degree) - Early Childhood Education
Midlands Technical College
West Columbia, SC
Some College (No Degree) - Psychology
South Carolina State University
Orangeburg, SC
Skills
Continuous Process Improvement
Accurate data entry
Efficient time management
Accounts receivable expertise
Timeline
Senior Billing Specialist
Sunshine House
07.2021 - Current
Associate Teacher
Bright Horizons
08.2020 - 07.2021
Childcare Lead Teacher
Lexington Medical Center CDC
03.2015 - 02.2020
Assistant Store Manager
Cato Fashions
11.2007 - 03.2015
High School Diploma -
Ridge View High School
Some College (No Degree) - Early Childhood Education