Kiouna Wooten
New Bern,NC
Summary
Dedicated and detail-oriented professional with a strong background in classroom management, staff training, and customer service. Known for critical thinking, clear communication, and the ability to thrive in fast-paced, high-responsibility environments. Currently completing Pharmacy Technician certification and eager to apply strong organizational skills and a commitment to accuracy in a healthcare setting.
Overview
9
9
years of professional experience
Work History
Lead Teacher
Excel Learning Center & Child Care
01.2024 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Maintained concise documentation of daily reports, meal count sheets, and attendance logs.
- Demonstrated genuine care and support for students to foster strong relationships.
Crew Trainer
McDonald's
07.2016 - 08.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Provided feedback and guidance to crew members during work shifts to enhance performance.
- Set positive example for team members by providing high-quality, efficient service.
- Trained and mentored 20 new personnel hired to fulfill various roles.
Education
Certification - Pharmacy Technician
Craven Community College
New Bern09-2025
High School Diploma -
West Craven High School
Vanceboro, NC06.2018
Skills
- Customer Service
- Oral communication
- Behavior Modeling
- Team leadership and supervision
- Safety awareness
- Training and mentoring
- Compliance
- Relationship building
- Critical thinking
Timeline
Lead Teacher
Excel Learning Center & Child Care
01.2024 - Current
Crew Trainer
McDonald's
07.2016 - 08.2023
Certification - Pharmacy Technician
Craven Community College
High School Diploma -
West Craven High School
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