Kira Bolden
Madison,WI
Summary
Customer-focused and dependable professional with experience in retail, food service, and hospitality environments. Skilled in providing excellent service, communicating effectively, maintaining organized workspaces, and working collaboratively with team members. Adaptable, detail-oriented, and committed to creating positive customer experiences.
Overview
9
9
years of professional experience
Work History
Cake Decorator
Cub Foods
Burnsville, Minnesota
03.2025 - 06.2026
- Created and decorated custom cakes for weddings, birthdays, and special events, enhancing customer satisfaction.
- Mixed cake batter, prepared frosting, and organized decoration supplies to streamline the decorating process.
- Coordinated with team members to ensure an efficient and organized decorating workspace, improving workflow.
- Ensured compliance with health and safety standards in food preparation areas.
Team Member
Caribou Coffee
Burnsville, Minnesota
08.2023 - 02.2025
- Delivered exceptional customer service in a fast-paced coffee shop, enhancing customer satisfaction.
- Crafted and served beverages per company standards, contributing to consistent quality.
- Maintained cleanliness and organization of workstations and dining areas.
- Worked closely with team members to streamline daily operations and improve workflow.
Supported Living Assistant
Sienna Crest Assisted Living Inc.
Waunakee, Wisconsin
05.2019 - 11.2021
- Supported residents in daily living activities and personal care to promote independence.
- Maintained a safe and clean environment for residents.
- Delivered emotional support and companionship to foster a sense of belonging for residents.
- Communicated effectively with families about resident needs and preferences.
- Coordinated recreational activities to boost resident engagement and improve overall well-being.
Retail Sales Associate
Target
Madison, Wisconsin
06.2017 - 09.2018
- Guided customers in product selection and addressed inquiries to enhance shopping experience in fast-paced retail environment.
- Operated point-of-sale systems to process transactions efficiently and accurately.
- Organized store layout and maintained visual presentation to align with company standards and improve customer engagement.
- Created and set up promotional displays to boost product visibility and draw customer interest.
Education
General Education Development Deploma
Madison, WisconsinSkills
- Health safety compliance
- Production and processing
- Order management
- Visual presentation
- Time management
- Team collaboration
- Effective communication
- Hospitality and accommodation
- Continuous learning and adaptation
- Attention to detail
Timeline
Cake Decorator
Cub Foods
03.2025 - 06.2026
Team Member
Caribou Coffee
08.2023 - 02.2025
Supported Living Assistant
Sienna Crest Assisted Living Inc.
05.2019 - 11.2021
Retail Sales Associate
Target
06.2017 - 09.2018
General Education Development Deploma