Kira Craft
Rochester,NY
Summary
Accomplished professional with expertise in customer service and order fulfillment at BJ's Wholesale. Excelled in team collaboration and problem-solving, ensuring efficient curbside shopping experiences. Demonstrated adaptability and effective communication, achieving a 95% customer satisfaction rate. Proven ability to enhance operational processes and deliver exceptional service, consistently exceeding expectations.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
BJ's Wholesale
Rochester, New York
03.2023 - 04.2024
- Picked and packed customer orders accurately for curbside pickup.
- Communicated with customers to confirm order details and resolve issues.
- Collaborated with team members to ensure efficient order fulfillment processes.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
Education
Gates Chili High School
Rochester, NY06-2025
Skills
- Customer service and support
- Team collaboration
- Problem solving
- Order fulfillment and inventory management
- Adaptability
- Efficiency and speed
- Effective communication
References
- Jackie Burkett (585)739-7624
- Sherrie Miranda (619) 694-0746
- Frances Holtfoth (585) 333-0244
Timeline
Curbside Shopper
BJ's Wholesale
03.2023 - 04.2024
Gates Chili High School