Kira Ekukpe
Dallas,TX
Summary
Proven to excel in high-volume dining environments, I leveraged strong multitasking and exceptional customer service skills at Fearings Restaurant to enhance guest satisfaction significantly. Skilled in cash handling and guest engagement, I consistently ensured seamless service, fostering warm customer relationships and maintaining rigorous food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Fearings Restaurant Catering Division
04.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
Hostess
Barenone
08.2022 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Cashier
Champs Sports
05.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Louisiana State University
Baton Rouge 05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Food Running
Timeline
Server
Fearings Restaurant Catering Division
04.2024 - 09.2024
Hostess
Barenone
08.2022 - 05.2023
Cashier
Champs Sports
05.2021 - 07.2022
High School Diploma -
Louisiana State University
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