Kira Maloney
Pullman,US
Summary
Reliable and detail-oriented administrative professional with a strong work ethic and proven ability to support fast-paced operations across multiple departments. Recognized for clear communication, adaptability, and consistently delivering high-quality service with professionalism and care.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Inland Orthopaedic Surgery and Sports Medicine
Moscow, ID
03.2024 - Current
- Coordinated candidate communication throughout the hiring process, including clarifying application details, sending rejection emails, and maintaining timely follow-up.
- Conducted professional reference checks to verify qualifications and assess candidate fit.
- Developed and maintained an applicant tracking spreadsheet in Excel to monitor application status and support hiring decisions.
- Managed patient check-ins, including insurance verification, and co-pay collection in EPIC.
- Verified insurance eligibility through Availity, OneHealth Portal, and Meridian Portal to ensure accurate billing.
- Processed payments using InstaMed, and reconciled the cash drawer daily with precision and accountability.
- Maintained accurate digital records by scanning and uploading patient documentation into OnBase.
- Ensured strict confidentiality of patient and financial data in compliance with HIPAA and privacy regulations.
- Delivered empathetic and professional customer service, resolving patient concerns and collaborating with clinical staff to support smooth daily operations.
Catering Coordinator
University of Idaho
Moscow, ID
06.2023 - 01.2024
- Maintained precise event records and responded to client inquiries, ensuring their specific needs were met.
- Created detailed function sheets, packets, and menu signage to facilitate flawless event execution.
- Undertook the pivotal role of overseeing sales, marketing, administration, and coordination for catering events, showcasing an exceptional grasp of the multifaceted aspects of event management.
- Exhibited a sharp attention to detail and financial expertise by thoroughly reviewing financial entries for accuracy and promptly conveying necessary adjustments or clarifications to the accounting department.
- Established strong working relationships with clients before, during, after each event.
Administrative Assistant III
Washington State University Foundation
Pullman, WA
10.2022 - 03.2023
- Acted as the primary point of contact, managing a multi-line phone system, routing calls, delivering messages, and welcoming visitors.
- Designed and distributed all communications within the department.
- Maintained and managed office inventory, proactively ordering supplies to keep the office well-stocked.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
Education
Bachelor of Science - Psychology
Washington State University
Pullman, WA, USSkills
- Workflow Optimization
- Client Relations
- Verbal and Written Communication
- Attention to Detail
- Scheduling
- Document Management
Timeline
Medical Receptionist
Inland Orthopaedic Surgery and Sports Medicine
03.2024 - Current
Catering Coordinator
University of Idaho
06.2023 - 01.2024
Administrative Assistant III
Washington State University Foundation
10.2022 - 03.2023
Bachelor of Science - Psychology
Washington State University