Kira Miller
Assistant Manager In Training
Eagan,MN
Summary
I maintain professionalism with a proven track record at The Escape Game, enhancing workplace culture and guest satisfaction through strategic planning and exceptional service. Skilled in team collaboration and adaptability, I excel in training development and analyzing data for efficiency. Achieved significant goals and improvements while demonstrating both leadership and guest service excellence.
Overview
3
3
years of professional experience
Work History
Assistant Manager in Training
The Escape Game
11.2023 - Current
- Ensured alignment with mission, vision, and values through continuous coaching and training.
- Aided in improving workplace culture by promoting open communication channels among team members.
- Utilized XOLA and LBS historical data to identify opportunities to maximize efficiency based on current market trends.
- Provided exceptional guest service while using SFR to ensure every guest left happy.
Team Leader
The Escape Game
03.2023 - 11.2024
- Set daily goals for the team, monitoring progress, and celebrating team using CARE.
- Empowered team members by delegating responsibilities and tasks to help team members grow.
- Ensured effective shift planning using the tools and resources I have on shift.
Preschool Teacher Aide
KinderCare Learning Centers
07.2021 - 06.2022
- Collaborated with teachers, parents, and directors to facilitate positive outcomes for students.
- Utilized creative teaching strategies to engage children in the classroom.
- Maintained detailed records of students' progress and behavior, providing valuable feedback to parents and staff.
- Served daily meals and attended to the needs of children throughout a school day.
Education
High School Diploma -
Rosemount Senior High School
Rosemount, MN 05.2001 -
Skills
Positive Attitude
Time Management
Teamwork and Collaboration
Adaptability and Flexibility
Strategic Planning
Training and Development
Professionalism
Guest Service
Timeline
Assistant Manager in Training
The Escape Game
11.2023 - Current
Team Leader
The Escape Game
03.2023 - 11.2024
Preschool Teacher Aide
KinderCare Learning Centers
07.2021 - 06.2022
High School Diploma -
Rosemount Senior High School
05.2001 -
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