Kira Pope
Albany,GA
Summary
Proven track record in Office Administration and Customer Service. Skilled in data entry and telephone communication, I excel in streamlining operations and improving efficiency. My approach consistently results in positive outcomes and operational improvements.
Overview
8
8
years of professional experience
Work History
Receptionist
Five Star Automotive Group
Albany Ga
01.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Associate/Lead Line Cook
Quick Stop Gas Station
Abbeville, GA
08.2019 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Checked food temperature regularly to verify proper cooking and safety.
Customer Service Representative
Metro PC
Macon, GA
02.2018 - 08.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
Secretary
Williams Reality
Macon, GA
01.2016 - 04.2018
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Education
High School Diploma -
Westside High School
Macon, GA05.2013
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
- Office Administration
- Bookkeeping
Timeline
Receptionist
Five Star Automotive Group
01.2023 - 11.2023
Sales Associate/Lead Line Cook
Quick Stop Gas Station
08.2019 - 02.2022
Customer Service Representative
Metro PC
02.2018 - 08.2019
Secretary
Williams Reality
01.2016 - 04.2018
High School Diploma -
Westside High School