Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kira Robertson

Kearney,NE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Youth Program Specialist II

Department Of Health And Human Services
12.2022 - Current
  • Established clear policies for handling emergency behavioral, illness and injury incidents.
  • Organized special events and activities to boost youth engagement and improve lives of at-risk children.
  • Used the proper restraint techniques when interventions arise.
  • Actively listen and provide advice to the youth.

Club Customer Service Outfitter

Cabela's
08.2022 - 12.2022
  • Collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped customers find specific products, answered questions and offered product advice.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Cashier

Cabela's
06.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Salesman

Tradehome Shoes inc.
12.2021 - 05.2022
  • Educated customers on product features and technical details to highlight benefits
  • Demonstrated product feature to align with customer needs
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Presented shoes and services to prospective and existing customers to meet their needs.

Team Leader

Cabela's
08.2019 - 12.2021
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
  • Delegated daily tasks to team members to optimize group productivity
  • Created and implemented strategies for team members to reach goals
  • Offered training and support to keep team members motivated and working toward objectives.

Education

University of Nebraska At Kearney
Kearney, NE
05.2024

High School Diploma -

Norton Community High School
Norton, KS
05.2017

Skills

  • Customer Service
  • Calm and Professional Under Pressure
  • Multitasking and Prioritization
  • Understanding Customer Needs
  • Communication
  • Upbeat and Positive Personality
  • Character Building

Accomplishments

  • Outfitter of the Month – October 2020
  • Star Outfitter – September 2020
  • Star Outfitter – August 2022

Timeline

Youth Program Specialist II

Department Of Health And Human Services
12.2022 - Current

Club Customer Service Outfitter

Cabela's
08.2022 - 12.2022

Cashier

Cabela's
06.2022 - 08.2022

Salesman

Tradehome Shoes inc.
12.2021 - 05.2022

Team Leader

Cabela's
08.2019 - 12.2021

University of Nebraska At Kearney

High School Diploma -

Norton Community High School
Kira Robertson