Kira Solis
Northville,NY
Summary
Enthusiastic Medical Receptionist with strong communication and time management skills. Experience in coordinating patient care and managing office tasks efficiently, ready to enhance patient experiences and support team success.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Pediatric Care Group
Jenkintown, Pennsylvania
11.2021 - Current
- Checked patients in and out for appointments and collected co-payments.
- Verified insurance coverage for appointments and collected co-payments as required.
- Greeted patients and families upon arrival at the pediatric care facility.
- Coordinated communication between parents and medical staff regarding care instructions.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Took messages from patients and promptly relayed to appropriate staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Maintained a clean and organized reception area to enhance patient experience.
Customer Sales Representative
Sunoco Gas Station
Philadelphia , Pa
07.2020 - 11.2021
- Assisted customers with fuel purchases and convenience store transactions.
- Managed inventory levels and restocked shelves.
- Operated cash register and processed payments efficiently.
- Followed safety procedures for handling fuel and hazardous materials.
- Generated regular reports on sales performance metrics for management review.
- Provided friendly assistance to customers upon arrival at the store and provided assistance as needed.
Education
High School Diploma -
Frankford High School
Philadelphia, PA06-2018
Skills
- insurance verification
- patient scheduling
- customer relationship management
- communication skills
- time management
- problem solving
- Medical office procedures
- Co-payment collection
- Patient callbacks
- Medical records management
Timeline
Medical Receptionist
Pediatric Care Group
11.2021 - Current
Customer Sales Representative
Sunoco Gas Station
07.2020 - 11.2021
High School Diploma -
Frankford High School