Overview
Work History
Education
Skills
Timeline
Generic

Kira Stone

Canton,NC

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Walgreens
03.2025 - Current
  • Under the supervision of the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
  • Performs duties as assigned by the Pharmacy Manager, the Staff Pharmacist, and the Store Manager, including using pharmacy systems to enter patient and drug information, ensuring it is entered correctly; filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs; verifying that the medicine is correct; and checking for possible interactions.
  • Processes manual claims for third-party program prescription services.
  • Assists and supports the Pharmacy Department on inventory management activities.

Mobile Crisis Dispatcher

Appalachian Community Services
08.2024 - 04.2025
  • Answer and assess emergency calls from individuals in crisis, providing a calm, supportive presence to de-escalate the situation and gather detailed information to accurately assess the nature and severity of the crisis.
  • Dispatch mobile crisis response assessors, coordinating their actions and providing necessary information to ensure a swift and effective response.
  • Monitor the crisis intervention team's status and provide ongoing support and guidance as needed.
  • Maintain detailed and accurate records of all calls, responses, and outcomes.
  • Provide follow-up support to ensure the continued safety and well-being of individuals after the crisis.

Shift Lead

Walgreens
07.2022 - 07.2024
  • Opens and closes the store in the absence of store management, including all required systems start-ups, cash handling, and ensuring the floor and stockroom are ready for the business day. Responsible for opening the back door of the store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.

Customer Service Associate

Walgreens
09.2020 - 07.2022
  • Registers customer purchases on an assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
  • Provides customer service in the photo area.
  • Assumes web pick-up responsibilities.

Education

High School Diploma -

Haywood Early College High School
Clyde, NC
05-2025

Associate of Science -

Haywood Community College
Clyde, NC
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Organizational skills
  • Attention to detail
  • Dependable and responsible
  • Computer Literacy

Timeline

Pharmacy Technician

Walgreens
03.2025 - Current

Mobile Crisis Dispatcher

Appalachian Community Services
08.2024 - 04.2025

Shift Lead

Walgreens
07.2022 - 07.2024

Customer Service Associate

Walgreens
09.2020 - 07.2022

High School Diploma -

Haywood Early College High School

Associate of Science -

Haywood Community College
Kira Stone