Kiralynn Ebitner
Valley Center,California
Summary
Versatile professional able to handle multiple projects simultaneously with a high degree of accuracy. Excellent capacity to retain and apply new concepts. Thrives in both leadership and collaborative settings.
Overview
11
11
years of professional experience
Work History
General Manager
Craft House
09.2021 - Current
- Coached and mentored a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Promoted from Bartender to Lead Bartender, then to General Manager.
Bar Manager
Las Olas Mexican Restaurant
09.2016 - 09.2021
- Mentored and trained staff members to ensure exceptional customer service standards.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Closed out cash register and prepared cashier report at close of business.
- Promoted from Server to Bartender, then again to Bar Manager.
Server
Chili's Bar And Grill
07.2013 - 09.2016
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Mission Hills High School
San Marcos, CA06.2012
Skills
- Efficient Multi-Tasker
- Deadline-Oriented
- Team Player
- Adaptability
- Workflow Planning
- Staff Supervision
- Schedule Management
- Staff Training
Timeline
General Manager
Craft House
09.2021 - Current
Bar Manager
Las Olas Mexican Restaurant
09.2016 - 09.2021
Server
Chili's Bar And Grill
07.2013 - 09.2016
High School Diploma -
Mission Hills High School
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