Summary
Overview
Work History
Education
Skills
Timeline
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Kiran Kotharkar

Jackson Heights,NY

Summary

Motivated hospitality professional seeking to elevate my career in a large-scale, prestigious restaurant. I bring proven experience in fine dining and catering, with a track record of delivering exceptional service at high-profile events such as the BRICS Summit. Skilled at thriving in fast-paced environments, excelling under pressure, and providing guests with world-class dining experiences.

Overview

6
6
years of professional experience

Work History

Senior Server

Saar - Indian Bistro
09.2023 - Current
  • Developed key expertise in the fine dining hospitality sector under Michelin-starred Chef Hemant Mathur.
  • Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction.
  • Trained and mentored junior servers, enhancing team performance and workflow efficiency.
  • Developed and implemented streamlined processes for order taking and food delivery.
  • Resolved customer complaints promptly, fostering a positive dining experience.

Server

Dhaba Indian Restaurant
02.2021 - 08.2023


  • Responded promptly to customer inquiries and resolved issues efficiently.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Glade Spring Resort - West Virginia
01.2020 - 01.2021
  • Delivered exceptional fine dining service in a high-end resort environment, ensuring guests received a refined and memorable experience.
  • Gained strong knowledge of food pairings, wine service, and menu presentation, elevating the overall guest dining experience.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

Bachelor of Science - Hotel Management And Catering Science

Institute of Advanced Management
Goa, India
06-2019

Skills

  • Fine dining etiquette & multi-course service
  • Strong menu memorization & presentation skills
  • Time management and multitasking abilities
  • Order accuracy & attention to detail
  • Strong communication and conflict resolution skills
  • Exceptional guest service and hospitality

Timeline

Senior Server

Saar - Indian Bistro
09.2023 - Current

Server

Dhaba Indian Restaurant
02.2021 - 08.2023

Server

Glade Spring Resort - West Virginia
01.2020 - 01.2021

Bachelor of Science - Hotel Management And Catering Science

Institute of Advanced Management

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Kiran Kotharkar