Kiran Somanna
Ocala,Florida
Summary
Dynamic and results-driven professional with extensive experience in guest relations management at Park Plaza Radisson Blue Bangalore. Proven ability to enhance customer satisfaction through attentive service and effective upselling techniques. Skilled in safe food handling and fostering positive dining experiences, consistently contributing to team success and operational efficiency.
Overview
23
23
years of professional experience
Work History
Fine Dining Server
Amrit Palace
06.2021 - Current
Waiter
MSC Cruises
02.2017 - 03.2020
Assistant Restaurant Manager
Park Plaza Radisson Blue
11.2016 - 02.2017
Restaurant Waiter
Costa Cruises
03.2008 - 08.2016
Restaurant Waiter
Taj Group Of Hotels
03.2003 - 03.2008
Education
Bachelor of Science - Hotel Management
St Anne's India
Bangalore IndiaSkills
- Guest relations management
- Safe food handling
- Dining area maintenance
- Upselling techniques
- Food and beverage pairings
- Banquet coordination
- Dietary restriction support
- Point-of-sale system
Timeline
Fine Dining Server
Amrit Palace
06.2021 - Current
Waiter
MSC Cruises
02.2017 - 03.2020
Assistant Restaurant Manager
Park Plaza Radisson Blue
11.2016 - 02.2017
Restaurant Waiter
Costa Cruises
03.2008 - 08.2016
Restaurant Waiter
Taj Group Of Hotels
03.2003 - 03.2008
Bachelor of Science - Hotel Management
St Anne's India