KIRANJIT SIDHU
Fresno,CA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fact Finding Agent – Claim Processing
Aston Carter
Fresno, CA
12.2021 - Current
- Worked to meet or exceed targets as defined in sales incentive plan and assigned by insurance manager.
- Responded to customer inquiries and requests related to insurance products and membership.
- Answered telephone and coordinated meetings and conferences.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Accepted and processed account payments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Served customers and followed outlined steps of service.
MEDICAL RECEPTIONIST
Fogg Remington Eyecare
Fresno, CA
10.2020 - 09.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed and filed financial documentation for accounting purposes.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
OPERATIONS COORDINATOR
University of Phoenix
Fresno, CA
12.2018 - 11.2019
- Answer telephones and direct calls to appropriate staff.
- Chedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Reet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Perate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Omplete insurance or other claim forms.
- Nterview patients to complete documents, case histories, or forms, such as intake or insurance forms
- Eceive and route messages or documents, such as laboratory results, to appropriate staff
- Ompile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Ransmit correspondence or medical records by mail, e-mail, or fax.
- Repare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings
- Erform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records
- Nswer telephones and direct calls to appropriate staff.
MEDICAL RECEPTIONIST
Rio Las Palmas
Stockton, CA
01.2017 - 10.2018
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Reet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Perate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Omplete insurance or other claim forms.
- Eceive and route messages or documents, such as laboratory results, to appropriate staff
- Ompile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Ransmit correspondence or medical records by mail, e-mail, or fax.
- Aintain medical records, technical library, or correspondence files.
- Erform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
- Erform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records
- Nswer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Reet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Perate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
- Et up and maintain paper and electronic filing systems for records, correspondence, and other material
- Nswer telephones and direct calls to appropriate staff.
- Reet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Perate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Ompile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Ransmit correspondence or medical records by mail, e-mail, or fax.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ11.2019
Skills
- Document filing
- Advanced word processing
- Writing and editing
- Exceptional telephone etiquette
- Clerical Support
- Written Communication
- Office administration
- Meeting minutes
- Interviewing Techniques
- Team Leadership
- Conflict Resolution
- Social Media
- Administrative support
- Operations support
- Fact checking
Certification
MEDICAL RECEPTIONIST
Fogg Remington Eyecare, Fresno, CA / Oct 2020 - Present
MEDICAL RECEPTIONIST
Macias Dermatology, Fresno, CA / Nov 2019 - Apr 2020
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Fact Finding Agent – Claim Processing
Aston Carter
12.2021 - Current
MEDICAL RECEPTIONIST
Fogg Remington Eyecare
10.2020 - 09.2021
OPERATIONS COORDINATOR
University of Phoenix
12.2018 - 11.2019
MEDICAL RECEPTIONIST
Rio Las Palmas
01.2017 - 10.2018
Bachelor of Science - Healthcare Administration
University of Phoenix