Kirby Harless
Pine Haven ,WY
Summary
Experienced Office Management and Administration Professional with over 10 continuous years of successful experience in Billing, Accounting and Customer Support. Recognized consistently for performance excellence and contributions to success in the industry. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Regional Office Manager
Croell, Inc.
Sundance, WY
04.2010 - 05.2022
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Optimized organizational systems for payment collections, AP/AR, deposits and record keeping.
- Accomplished multiple tasks within established timeframes.
- Managed invoicing and payment processing operations.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Managed efficient and accurate processing of invoices and check requests for multiple locations and company divisions.
- Managed 3-5 employees with continuous coaching and mentoring.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Accounts Receivable Representative
Crook County Medical Services District
Sundance, WY
04.2007 - 04.2009
- Communicated with customers to identify and resolve outstanding payments.
- Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
Education
High School Diploma -
Delta High School
Delta, CO2003
Skills
- Planning and Prioritization
- Business Correspondence
- Company Representation
- Data Entry
- Operational Improvements
- Billing and Invoicing
- Services Rendered Documentation
- Customer Contact
- Team Collaboration
- Customer Relationship Management
- Electronic Filing Systems
- Certified Notary Public
- Weekly Payroll
- Training
Systems and Software
Microsoft Office, Excel, Teams, Adobe, Viewpoint, Keystone, Zoom,
Timeline
Regional Office Manager
Croell, Inc.
04.2010 - 05.2022
Accounts Receivable Representative
Crook County Medical Services District
04.2007 - 04.2009
High School Diploma -
Delta High School