Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
Timeline
Generic
Open To Work
Verified
This profile is verified using an email address.

Pamela Polowy-Baird

Regional Office Manager
Santa Maria,CA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Regional Office ManagerSenior Office AdministratorService Area Human Resource AnalystRecruiting Specialist

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Santa Maria, CAPismo Beach, CANipomo, CAArroyo Grande, CABuellton, CA
Open to relocation: Yes

Important To Me

Healthcare benefitsPaid time offPaid sick leavePersonal development programsFlexible work hoursWork-life balance

Summary

Achieved business objectives through innovative and steadfast professional practices. Enhanced operational efficiency by actively engaging in continuous learning processes. Delivered high-quality results with exceptional attention to detail and organizational skills. Navigated high-pressure situations effectively while leveraging software expertise. Transformed challenges into motivation, driving consistent achievement. Secured a role within an organization that values support and collaboration.

Overview

1
1
Certification
20
20
years of professional experience

Work History

Regional Office Manager

Sevita Health
Santa Maria, CA
04.2025 - Current
  • Facilitated support for program directors overseeing eighteen programs delivering services to adults with behavioral, physical, and cognitive disabilities.
  • Processed invoices to support payment workflows. Purchased necessary supplies and equipment for operations. Manage capital purchases through the approval process to payment. Facilitate the creation of vendor contracts to establish service agreements. Organized new hire documentation to enhance onboarding efficiency. Host to new hires during new hire orientation. Assisted clients, staff, and visitors to improve overall experience.

Senior Office Administrator

FedEx
Santa Maria, CA
10.2020 - 10.2024
  • Provide support to the Senior Manager and Management team of the FedEx Ground Station.
  • Mentor new Human Resource Admin and assists employees with human resource questions.
  • Responsible for processing all station invoices for payments, processing new vendors into the accounting system, following invoices to payment, reconciling financials, and working with vendors inquiries.
  • Supported package dispute department by answering high-volume calls from customers, drivers, and staff.
  • Keep office files organized retaining legal documents, inventory of those documents, storing documents, pulling legal holds, and preparing documents for destruction at the required time.
  • Created weekly employee engagements by planning, coordinating, executing and purchasing materials for engagements.
  • Annually plan, purchase gifts, coordinate catering, set up room and assist the Senior Manager with the station’s celebrations.
  • Annually track service vendors compliance by emailing new annual station safety documents and assure documents are returned with proper signature.
  • Coordinate all station repairs through our service channel program, gather quotes for special jobs, bring on new service vendors in the system and oversee work being completed. Taking pictures and recording progress of work while it is being completed and evaluating and reporting on finished outcomes.
  • Monitor bulletin boards to ensure material posted is current with all new licenses for Federal, State, City, and FedEx policies and expiration dates.
  • Designed and created the monthly safety board, based on Corporate monthly safety message.
  • Provided daily reports to Senior Manager and the Management team(i.e. required trainings, first aid, hazardous materials, etc).
  • Created PowerPoints, ran reports from company proprietary programs, extracting the data into Excel spreadsheets.
  • Ensured technical issues (i.e. computer issues, network issues, program issues, vendor issues, human resources issues) were communicated to the help desk (i.e. computer issues, network issues, program issues, vendor issues, human resources issues).
  • Designed, wrote, publish and submitted region-wide and district-wide newsletters to all employees (i.e.,Diversity Equity and Inclusion, Pride and Allies, High-five Fridays).
  • Equipment inventory of station scanners, walkies, computers and packaged/shipped equipment in for repairs.
  • Streamlined office operations to enhance workflow efficiency and reduce processing times.

Talent Acquisition Recruiter II (work From Home)

Concentrix, Inc
Fremont, CA
10.2014 - 10.2019
  • Responsible for full life-cycle high volume recruiting: interviewing, scheduling interviews, testing, and hiring for professional positions. I develop and execute strategies to source, attract, and on-board high quality talent for Concentrix Call Centers and Work At Home Agents within the United States and Canada.
  • Annually assist with special projects:
  • Competitive Market Analysis; Compensation Analysis; Graphic Design

HR Tech II (confidential)

Santa Barbara City College
Santa Barbara, CA
06.2013 - 10.2014
  • Ensure that faculty minimum qualifications and credentials are in compliance with state regulations.
  • Maintained adjunct instructor's salary placement, change of status items and updates.
  • Executed the summer session hiring and salary placement.
  • Monitored adjunct professor teaching assignments
  • Maintained Banner (Professor databases) and PeopleAdmin (HRIS).
  • Backup employee in support of: Permanent classified staff matters, recruitment, interview scheduling, processing of new classified employee hires, classified employee personnel file maintenance, coordinating the classified interview committee orientation.
  • Backup support for the certificated Personnel matters, e.g., Board Items, Appointments, Retirements/Resignations, Leaves of Absence, Instructor/Administrator Contracts, Administrator Evaluations, Salary Class Transfers, Reduced Workload Program, Sabbatical Leaves, Post-Retirement Contracts, Working Schedules, Update of Academic Titles, March 15 Notices, Catalog Updates and other changes of status items.

Service Area Human Resource Analyst

Dignity Health
Santa Maria, CA
10.2006 - 06.2013
  • Responsible for the Central Coast Compensation practices: Processed and uploaded annual salary raises (union and non-union); New Hire salary analysis.
  • Daily management of Central Coast Systems: Lawson Payroll System; Competency Assessment System, Ceridian Time System, Benefits.
  • Investigated Union Grievances
  • Created new accrual systems, position coding within Lawson Payroll System.
  • Investigated workplace possible disciplinary situation and brought them to conclusion. This was accomplished through counseling and/or training.
  • Provided daily assistance to Central Coast: Leadership, Employees, Visitors with their requests, questions or concerns regarding: leave of absences; compensation; benefits, payroll, timecards, transfers, job descriptions, accruals banks for PTO/SICK, employee reimbursements; union contract clarification, and turnover reports.
  • Coordinated/prepared/presented New Hire Orientation.
  • Actively participated in several Central Coast hospital committees: Emergency Management; Commuter Incentive, Tobacco Free, Patient Satisfaction, Joint Commission, State of California audits, Margaret Beebe scholarship program, Allied Health Program, Circle of Friends, Hospital/Nurses Week.
  • Assisted with benefit enrollments.
  • Managed Clinical licenses/certifications of Central Coast medical professionals
  • Planned the annual service awards for Dignity Health each year, for six consecutive years.
  • Microsoft Business Suite (Excel, Word, Publisher, PowerPoint, Outlook), SKYPE, Teams, ZOOM, Google applications.

Education

Bachelors of Science - Business Administration

California Polytechnic State University
San Luis Obispo, CA
12.2004

Associates of Science Associates of Arts - Business Administration Liberal Arts

Allan Hancock College
Santa Maria, CA
12.2002

Skills

Administrative Assistant

  • Office administration
  • Staff development
  • Human resources
  • Meeting coordination
  • and collaboration
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Critical thinking
  • Organizational skills
  • Planning and prioritization
  • Microsoft office
  • Scheduling and calendar management

Microsoft Office Suite

Accounts Payable/Accounts Receivables

Vendor Management

Project Management

Human Resources

Event Planning

Certification

  • CPR Certification
  • April 2025
  • Expires in two years: April 2027
  • Driver's License

Additional Information

Authorized to work in the US for any employer

Accomplishments

Human Resource Employee of the year 2021 with FedEx Ground

Employee of the Month awarded once each year while working for FedEx Ground 2020-2024

Timeline

Regional Office Manager

Sevita Health
04.2025 - Current

Senior Office Administrator

FedEx
10.2020 - 10.2024

Talent Acquisition Recruiter II (work From Home)

Concentrix, Inc
10.2014 - 10.2019

HR Tech II (confidential)

Santa Barbara City College
06.2013 - 10.2014

Service Area Human Resource Analyst

Dignity Health
10.2006 - 06.2013

Associates of Science Associates of Arts - Business Administration Liberal Arts

Allan Hancock College

Bachelors of Science - Business Administration

California Polytechnic State University

Similar Profiles

CREATE PROFILE