Summary
Overview
Work History
Education
Skills
Timeline
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Kirby Reed

Knoxville,TN

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Owner

Dryer Lint Busters, Inc.
10.2020 - Current
  • Began as a service technician in a family business and progressed to ownership, overseeing operations and growth.
  • Develop and maintain strong client relationships, resulting in repeat business and referrals.
  • Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Diagnosed dryer issues and performed thorough dryer vent cleanings to improve efficiency and safety.

Service Technician

Invisible Fence of the Tennessee Valley
01.2017 - 10.2020
  • Installed invisible fencing systems for clients to enhance pet safety and containment.
  • Provided post-installation dog training to ensure effective use of the invisible fence system.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Manager

Snappy Tomato Pizza
04.2012 - 01.2017
  • Conducted interviews, provided training, and managed the hiring process for new employees.
  • Developed and managed employee schedules.
  • Managed daily operations, ensuring high-quality food preparation and customer satisfaction.
  • Handled cash, processed transactions, and balanced registers with accuracy.
  • Assisted in inventory management, ordering supplies, and reducing waste.
  • Provided excellent customer service, resolving issues quickly to enhance guest experience.
  • Ensured compliance with health and safety regulations to maintain a clean and safe work environment.
  • Coordinated with delivery drivers to ensure timely and accurate order fulfillment.

Education

Associate of Science -

Hiwassee College
Madisonville

Skills

  • Customer relations
  • Relationship building
  • Verbal and written communication
  • Staff hiring
  • Customer service and assistance

Timeline

Owner

Dryer Lint Busters, Inc.
10.2020 - Current

Service Technician

Invisible Fence of the Tennessee Valley
01.2017 - 10.2020

Manager

Snappy Tomato Pizza
04.2012 - 01.2017

Associate of Science -

Hiwassee College

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Kirby Reed