KIRBY RILEY
SPECTRUM BUSINESS (Formerly COX BUSINESS)
Warner Robins,GA
13
years of professional experience
Award-winning technology sales leader with 10+ years of experience accelerating revenue growth across cloud, connectivity, managed services, and technology solutions. Proven success in strategic account management, client retention, and revenue expansion, with a strong track record of building trusted executive relationships and delivering measurable business outcomes. Consistent performer recognized for developing high-impact growth strategies, navigating complex business environments, and driving operational excellence through strong leadership, communication, and execution.
Work History
Client Growth Executive
1 Year 7 Months- Manage a portfolio of 350+ business customers representing $400K+ in annual recurring revenue, driving customer retention, revenue expansion, and long-term account growth.
- Advised on cloud, connectivity, voice, and managed services solutions to meet customer objectives.
- Led revenue growth initiatives using consultative sales strategies and executive engagement to identify and manage opportunities.
Client Solutions Executive
2 Years 2 Months- Acquired new business through targeted prospecting, networking, and consultative solution selling.
- Managed customer relationships while identifying revenue growth opportunities and facilitating solution adoption.
- Developed and implemented long-term business strategies aligned with organizational goals and market trends.
Account Executive I
2 Years- Cultivated new business opportunities through strategic prospecting and relationship development.
- Implemented technology solutions that improved customer outcomes and drove revenue growth.
- Facilitated collaboration among cross-functional teams to enhance process efficiency.
Small Business Specialist
1 Year- Developed tailored business solutions to meet client needs and enhance customer satisfaction.
- Analyzed market trends to identify growth opportunities for small business clients.
Solutions Manager
2 Years- Trained and mentored new staff, enhancing team efficiency and performance.
- Assisted in managing daily store operations to ensure optimal customer service and satisfaction.
Solutions Specialist
3 Years- Developed and maintained strong client relationships to drive customer loyalty.
- Led initiatives to streamline sales processes, improving overall team efficiency.
Education
Bachelor of Science - Information Technology
Skills
Strategic Account Management
Revenue Growth & Retention
Solutions-oriented technology advisor
Executive Engagement Strategy
PROFESSIONAL RECOGNITION
- 2025- 1 of 2 employees selected company-wide for a high-profile strategic growth pilot initiative.
- 2026 VP Outside Sales Council Representative
- Winners Circle Recipient (2022, 2023)
- Mid-Market Sales Professional of the Year (2022, 2023)
Timeline
Client Growth Executive
SPECTRUM BUSINESS (Formerly COX BUSINESS)
01.2025 - CurrentRead More
Client Solutions Executive
COX BUSINESS
11.2022 - 01.2025Read More
Account Executive I
COX BUSINESS
11.2020 - 11.2022Read More
Small Business Specialist
VERIZON WIRELESS
01.2019 - 01.2020Read More
Solutions Manager
VERIZON WIRELESS
01.2017 - 01.2019Read More
Solutions Specialist
VERIZON WIRELESS
01.2014 - 01.2017Read More
University of Phoenix
Bachelor of Science from Information Technology
Read More