Kiriat Tellez

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Redeemed coupons to discount purchases.
• Worked with floor team and managers to meet wide range of customer needs.
• Operated cash register to record transactions accurately and efficiently.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Lifted up to 30 pounds at once and used forklift to move heavier loads
• Met customer service goals and exceeded customer expectations

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

• Verified product quantity and quality to determine accuracy of orders and reduce errors.
• Collaborated with team members to complete timely orders and avoid delays.
• Safeguarded products in storage to protect from spills and damages
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Collaborated with team members to complete timely orders and avoid delays
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse