KIRIAT TELLEZ
Milwaukee,WI
Summary
Multilingual Translator experienced in interpreting documents and spoken words. Top-notch strengths in verbal and written communication. Organized and thorough professional with strong knowledge of translation practices.
Overview
3
3
years of professional experience
Work History
Translator and Interpreter
Amazon
10.2023 - 12.2024
- Assisted with the development of language training programs for staff members who needed to learn a foreign language for business purposes.
- Adhered to ethical codes protecting information confidentiality.
- Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
- Translated software technical manuals to another language and culture.
Customer Service Representative
Amazon
10.2023 - 01.2024
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered inbound calls, chats and emails to facilitate customer service.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
Clinic Receptionist
Sixteenth Street Community Health Center
06.2022 - 10.2023
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
- Improved communication between patients and medical staff with accurate message relay.
Education
High School Diploma -
Atlas Preparatory Academy High School
Milwaukee, WI06-2022
Skills
- Consecutive interpretation
- Professional ethics
- Language localization
- Cultural awareness
Education and Training
Milwaukee, WI
Timeline
Translator and Interpreter
Amazon
10.2023 - 12.2024
Customer Service Representative
Amazon
10.2023 - 01.2024
Clinic Receptionist
Sixteenth Street Community Health Center
06.2022 - 10.2023
High School Diploma -
Atlas Preparatory Academy High School
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