Summary
Overview
Work History
Education
Skills
References
Timeline
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Kirin Parsons

Kirin Parsons

Fayetville,NC

Summary

Goal oriented and team driven professional with a passion for excellence in customer experience and revenue generation. Seeking a career in which I may contribute inherit skill sets to achieve a common goal and engage in continued professional growth.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Francesca's Boutique
10.2023 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Superior visual merchandising drive and skills.
  • Consistent in meeting store financial metrics.
  • Monitored cash intake and deposit records, increasing accuracy.
  • Responsible for opening and closing boutique including facilitating morning sales reports.
  • Repeated top sales generator.
  • Promoted to assistant store manager within first five months of employment.
  • Responsible for training new hires.

Crew Member

Dunkin' Donuts
08.2022 - 05.2023
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Addressed guest needs, questions, or concerns to create optimum guest experience.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Head Coach

Carolina Force Lacrosse
08.2020 - 11.2022
  • Led team to undefeated seasons; winning multiple championships.
  • Coached women's youth lacrosse at the elementary age level.
  • Conditioning, strength training, and field awareness.
  • Promoted good sportsmanship and poise with competing teams on- and off-field.
  • Facilitated life lessons and personal growth through athleticism.
  • Developed team strategy based on knowledge of fundamentals, team member skills and competition statistics.

Sandwich Artist

Subway
12.2021 - 06.2022
  • Greeted guests, promoted specials, and took orders.
  • Met sales targets by encouraging customers to buy additional consumables.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Accurately operated cash register to process customer payments.

Education

Associates in Business Administration -

Sandhills Community College
Pinehurst, NC
05.2025

High School Diploma -

Pinecrest High School
Southern Pines, NC
06.2023

Skills

Customer Service

Upselling

Communication

Sales

Leadership

Visual Merchandising

Cash and transaction management

Staff Training and Development

References

Steve Olzark Owner of Carolina Force Lacrosse

(231) 327-3747

Sharon Miller Manager of Francesca's

(828) 989-4705

Emma Aycock Coworker at Francesca's

(910) 610-3065

Chyann Yarborough Coworker and personal friend

(919) 770-9968

Kevin Harcz Coach at Carolina Force Lacrosse

(847) 754-5298

Timeline

Assistant Manager

Francesca's Boutique
10.2023 - Current

Crew Member

Dunkin' Donuts
08.2022 - 05.2023

Sandwich Artist

Subway
12.2021 - 06.2022

Head Coach

Carolina Force Lacrosse
08.2020 - 11.2022

Associates in Business Administration -

Sandhills Community College

High School Diploma -

Pinecrest High School

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Kirin Parsons