Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Kristina Good

Anderson,IN

Summary

Dynamic and service-oriented professional with proven organizational skills, honed at South Anderson Veterinary Clinic. Expert in scheduling and managing multi-line phone operations, enhancing customer satisfaction through effective communication and problem resolution. Recognized for streamlining front desk processes, contributing to a welcoming atmosphere and efficient client interactions.

Overview

13
13
years of professional experience

Work History

Receptionist

South Anderson Veterinary Clinic
04.2005 - 07.2018
  • Maintained a friendly demeanor while addressing customer needs effectively.
  • Scheduled appointments while facilitating effective client interactions.
  • Responded to incoming calls promptly, ensuring efficient communication.
  • Maintained a tidy reception area, ensuring a welcoming atmosphere for guests.
  • Enhanced customer satisfaction by resolving complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Associate Degree - Fashion Merchandising

Greenville Technical College
Greenville, SC
05.1990

Diploma - College Prep

Indiana Christian Academy
Anderson, IN
05.1986

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • File management
  • Mail handling
  • Multi-line telephone operation
  • Clerical support
  • Professional demeanor
  • Documentation and reporting
  • Service-oriented mindset

Timeline

Receptionist

South Anderson Veterinary Clinic
04.2005 - 07.2018

Associate Degree - Fashion Merchandising

Greenville Technical College

Diploma - College Prep

Indiana Christian Academy

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Kristina Good