Summary
Overview
Work History
Education
Skills
Timeline
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Kirk Eichelberger

Solon,OH

Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

38
38
years of professional experience

Work History

Parts Manager

Gardiner Service Company
09.1989 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Ordered parts for customers, repair shops, and service departments for use in HVAC equipment.
  • Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
  • Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
  • Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.
  • Pulled parts off store shelves to fill customer orders.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Provided exceptional customer service at each point of contact during the delivery process, addressing concerns and answering questions as needed.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Food Service

Ohio National Guard
09.1986 - 09.1992
    • Prepped food for daily food service.
    • Greeted guests and offered stellar food service.
    • Recruited, selected and trained competent food service personnel.
    • Sanitized surfaces to maintain cleanliness of food service area.
    • Managed food service, food production, sanitation and staff supervision.

Machine Operator

Metal Improvements
03.1989 - 09.1989
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.

Maintenance Technician

Ramada Inn
06.1987 - 02.1989
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Education

Associate of Applied Science - Business Management

Bryant And Stratton College - Richmond Heights, Oh
Richmond Heights, OH
06.1991

Skills

  • Invoice Processing
  • Customer Service
  • Inventory Management
  • Ordering parts
  • Warehouse Operations
  • Inventory Restocking
  • Forklift Operation
  • Returns processing
  • Improving customer satisfaction
  • Goal Setting
  • Customer Relations
  • Staff Training
  • Operations Management
  • Performance Improvement

Timeline

Parts Manager

Gardiner Service Company
09.1989 - Current

Machine Operator

Metal Improvements
03.1989 - 09.1989

Maintenance Technician

Ramada Inn
06.1987 - 02.1989

Food Service

Ohio National Guard
09.1986 - 09.1992

Associate of Applied Science - Business Management

Bryant And Stratton College - Richmond Heights, Oh

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Kirk Eichelberger