KIRK HAMMOND
Desert Hot Springs,CA
Summary
Dedicated Drug and Alcohol Treatment Center Operations Manager with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization and efficiency of the daily operations of rehabilitation center.
Overview
2
2
years of professional experience
Work History
Operations Manager
Affinity Recovery
03.2022 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Assisted in recruiting, hiring and training of team members.
- Facilitate on-site activities, support groups and outings for clients.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Associates in Progress - HSAD Studies
College of The Desert
Palm Desert, CA06.2025
RADT# R1472470622 - DRUG AND ALCOHOL TECHNICIAN
CCAPP
ONLINE07.2022
High School Diploma -
La Quinta High School
La Quinta, CA06.2007
Skills
- Supporting Medical Patients
- Maintaining Safety Standards
- Medical Terminology Knowledge
- Documenting Behaviors
- Nursing Assistance
- Behavioral Health
- Medication Identification
- Activity Monitoring
- HIPAA Requirements
- Staffing Requirements
- Admitting and Discharging
Timeline
Operations Manager
Affinity Recovery
03.2022 - Current
Associates in Progress - HSAD Studies
College of The Desert
RADT# R1472470622 - DRUG AND ALCOHOL TECHNICIAN
CCAPP
High School Diploma -
La Quinta High School
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