Kirk hunt
Nike Factory Outlet
Lawrenceville,GA
18
years of professional experience
Experienced retail leader with strengths in team supervision, customer service, inventory control, and sales analysis. Proven ability to support store performance, coach associates, and maintain strong operational standards.
Work History
Assistant Store Manager
5 Years 2 Months- Led sales floor execution, ensuring premium customer service and consistent brand presentation.
- Coached store associates on product knowledge, selling behaviors, and operational standards.
- Monitored inventory flow, replenishment, and stockroom organization to support product availability.
- Coordinated daily opening, closing, and cash handling procedures with accuracy.
- Reviewed sales trends and labor priorities to support store performance and staffing decisions.
- Implemented visual merchandising updates aligned with Nike brand guidelines and seasonal launches.
- Resolved customer concerns quickly, protecting service quality and store reputation.
- Supported loss prevention, compliance, and operational consistency across store functions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Retail Manager
6 Months- Led store associates to deliver consistent customer service and maintain brand standards across sales floor operations.
- Trained staff on product knowledge, selling techniques, and Nike service expectations to improve team performance.
- Managed daily opening and closing procedures, ensuring cash controls, compliance, and store readiness.
- Coordinated inventory processes, including stock replenishment, shipment processing, and cycle counts.
Sales Associate
1 Year 5 Months- Processed cash and card transactions accurately using point-of-sale systems.
- Reconciled tills, balanced cash drawers, and resolved discrepancies promptly.
- Advised travelers on foreign currency, travel money cards, and payment options.
- Verified customer identification and followed anti-money laundering procedures.
Sales Associate
6 Years 5 Months- Resolved customer inquiries, complaints, and exchange issues with professionalism.
- Trained new associates on branch procedures, compliance standards, and service expectations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
3 Years 9 Months- Maintained secure cash controls and upheld operational accuracy throughout branch activities.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Business Administration And Management - Business Management
High School Diploma
Skills
Inventory control
Sales analysis
Team leadership
Staff supervision
Hiring and training
Customer service
Problem-solving
Timeline
Assistant Store Manager
Nike Factory Outlet
08.2021 - 10.2026Read More
Retail Manager
Nike Factory Outlet
02.2021 - 08.2021Read More
Sales Associate
Travelex
02.2019 - 07.2020Read More
Sales Associate
Nike Factory Outlet
08.2012 - 01.2019Read More
Sales Associate
Nike Running Store
10.2008 - 07.2012Read More
Universtity of Hartford
Bachelor of Business Administration And Management from Business Management
Read More
Mount Saint Michael Academy
High School Diploma
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