Kirk Shohan
Dallas,TX
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
17
17
years of professional experience
Work History
Store Manager
Under Armour
Dallas, TX
09.2023 - Current
- Provided feedback and coaching to employees regarding their job performance
- Collaborated with managers on the development of individualized plans for each employee's professional growth
- Established customer service standards and monitored staff compliance
- Analyzed sales data to improve and evolve sales strategies
Store Manager
Puma
Allen, TX
01.2013 - 09.2023
- Led 5 managers and 30+employees; implemented training systems, which allowed my team to service customers with extensive knowledge and expertise of the products
- Analyzed sales data to improve and evolve sales strategies
- Worked closely with the District Manager to achieve a high level of desirability and organization of the store for all visiting customers
- Provided superior customer service to repeat and international customers
- Appointed Chief HR Liaison and District Director of Presentations and Visuals
Store Manager
Wet Seal
Bossier City, LA
01.2011 - 01.2013
- Educated employees on how to achieve and maintain daily goals
- Encouraged employee talents, prioritized tasks according to individual skills, and maximized employee productivity
- Created a welcoming and positive work environment in which all employees were knowledgeable, efficient, and comfortable
- Secured and protected store assets; maintained timely and accurate opening and closing procedures
Multi-Store Manager
Liz Claiborne/DKNY/Juicy Couture
Bossier City, LA
01.2008 - 01.2011
- Managed multiple stores within the same complex; oversaw 25 employees and 7 assistant managers
- Implemented clear goals for all employees, as well as individualized plans for all employees to achieve their respective goals
- Provided all employees with the necessary support in order to boost their own sense of personal responsibility and work ethic
Education
Some College (No Degree) - Design
Montclair State University
Montclair, NJSkills
- Team Leadership
- Sales Techniques
- In-Store Logistics
- Problem Solving
- Product Knowledge
- Inventory Management
- Attention To Detail
- Special events
- Budgeting and cost control
- Visual merchandising
- Performance coaching
- Goal setting
- Store operations
- Team development
- Recruiting and hiring
- Loss prevention procedures
Timeline
Store Manager
Under Armour
09.2023 - Current
Store Manager
Puma
01.2013 - 09.2023
Store Manager
Wet Seal
01.2011 - 01.2013
Multi-Store Manager
Liz Claiborne/DKNY/Juicy Couture
01.2008 - 01.2011
Some College (No Degree) - Design
Montclair State University