Kirra Covington
Redding,CA
Summary
Office professional with strong foundation in administrative support and office management. Proven record of enhancing office operations and streamlining processes for improved efficiency. Team-oriented with focus on collaboration and adaptability, ensuring seamless coordination and results-driven performance.
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator
Blach Beverage, LLC
10.2024 - 10.2025
- Coordinated recruitment efforts, managing job postings and candidate communications.
- Assisted in onboarding process, ensuring compliance with company policies and procedures.
- Maintained employee records in HRIS, ensuring data accuracy and confidentiality.
- Developed training materials to enhance staff understanding of HR policies and benefits programs.
- Conducted exit interviews, gathering feedback to improve retention strategies and workplace satisfaction.
- Collaborated with payroll team to ensure timely processing of employee compensation and benefits inquiries.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated and administered employee health insurance and retirement plans.
- Handled employee inquiries and complaints regarding policy and benefits issues.
Jr. Accounts Receivable Accountant
Nonprofits Insurance Alliance Group
04.2024 - 09.2025
- Processed and recorded customer payments accurately within accounting software.
- Assisted in resolving billing discrepancies through effective communication with clients.
- Collaborated with team members to improve invoicing procedures for efficiency.
- Reviewed statements and invoices for accuracy prior to distribution to clients.
- Conducted research on customer payment histories to identify trends and issues.
- Maintained healthy business relationships through proactive communication with clients regarding outstanding balances and payment terms.
- Managed past due balances, financial inquiries and other accounts receivable functions.
Finance Administrative Assistant
Nonprofits Insurance Alliance Group
07.2023 - 04.2024
- Trained new staff on administrative procedures, fostering knowledge transfer and operational consistency.
- Maintained organized filing systems for easy access to important financial documents and records.
- Assisted with the implementation of new finance software systems, streamlining daily operations within the department.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed escalated customer complaints, ensuring timely resolution and satisfaction.
- Followed accounts receivable processes to ensure timely invoicing and collections.
- Maintained detailed records of outstanding invoices and payment histories for analysis.
Student Administrative Assistant
California State University, Sacramento
01.2022 - 05.2023
- Assisted in managing student records using institutional database systems.
- Monitored inventory of office supplies, ensuring timely replenishment and organization.
- Trained junior assistants on office protocols and software applications for effective support.
- Facilitated communication between students and faculty regarding administrative processes.
- Supported onboarding of new staff by preparing training materials and resources.
- Maintained accurate student records, ensuring confidentiality while adhering to university guidelines and regulations.
- Facilitated onboarding processes for new hires, ensuring compliance with company policies.
- Collaborated with HR to address employee inquiries during the onboarding phase.
Hostess
Country Kitchen Restaurant & Bakery
08.2017 - 09.2021
- Managed guest seating arrangements to optimize flow and minimize wait times.
- Trained new staff on customer service protocols and operational procedures.
- Developed and maintained positive relationships with guests to enhance overall dining experience.
- Monitored dining area for cleanliness and organization, ensuring adherence to health standards.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Cashier Supervisor
Grocery Outlet Bargain Market
06.2019 - 05.2021
- Supervised daily cash operations, ensuring accuracy in transactions and compliance with company policies.
- Trained and mentored new cashiers on customer service standards and operational procedures.
- Resolved customer inquiries and complaints efficiently to enhance overall satisfaction.
- Monitored cash register performance, identifying discrepancies and implementing corrective measures.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Education
Bachelor's of Science - Business General Management
California State University, Sacramento
05.2023
Associate of Science - General Studies
Shasta College
Redding, CA05-2021
Skills
- Microsoft Office
- Google Documents
- Finance Billing Systems
- Maintains confidentiality
- Employee relations
- HR policies compliance
- Benefits administration
- Onboarding coordination
- Background checks
- Talent acquisition
- Exceptional communicator
- Payroll administration
Timeline
Human Resources Coordinator
Blach Beverage, LLC
10.2024 - 10.2025
Jr. Accounts Receivable Accountant
Nonprofits Insurance Alliance Group
04.2024 - 09.2025
Finance Administrative Assistant
Nonprofits Insurance Alliance Group
07.2023 - 04.2024
Student Administrative Assistant
California State University, Sacramento
01.2022 - 05.2023
Cashier Supervisor
Grocery Outlet Bargain Market
06.2019 - 05.2021
Hostess
Country Kitchen Restaurant & Bakery
08.2017 - 09.2021
Bachelor's of Science - Business General Management
California State University, Sacramento
Associate of Science - General Studies
Shasta College