Kirsten Armstrong
Saint Augustine,FL
Summary
Organized and motivated student eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating educational growth. Harding working student with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Clinic Coordinator
Mountain Land Physical Therapy
04.2022 - 08.2024
- Maintained a records management system to process personnel information and produce reports.
- Explained policies, procedures, and services to patients.
- Communicated with patients with compassion while keeping medical information private.
- Assisted with insurance verification processes and prepared documentation for billing purposes.
Physical Therapy Receptionist
Mountain Land Physical Therapy
05.2021 - 03.2022
- Scheduled and followed up on patient appointments, collected and processed patient payments, and maintained patient files.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians, and medical assistants.
- Delivered high-quality administrative and customer service to sustain patients and workflows.
Physical Therapy Technician
Mountain Land Physical Therapy
04.2018 - 05.2021
- Set up equipment and gear for physical therapy appointments, according to treatment plans.
- Assisted patients during physical therapy procedures to restore function and reduce pain.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing, and inspecting for damages.
- Communicated with other physical therapy staff to discuss patient progress and potentially modify treatment.
Education
Associate of Science -
Weber State University
Ogden, UT05.2021
Bachelor of Athletic Therapy -
Weber State University
Ogden, UT03.2020
High School Diploma -
Roy High School
Roy, UT05-2018
Skills
- Employee Training Program
- Risk Management
- Critical thinking
- Verbal and written communication
- Time management
- Medical terminology proficiency
Accomplishments
- High Honors Award
- Honors Award
Timeline
Clinic Coordinator
Mountain Land Physical Therapy
04.2022 - 08.2024
Physical Therapy Receptionist
Mountain Land Physical Therapy
05.2021 - 03.2022
Physical Therapy Technician
Mountain Land Physical Therapy
04.2018 - 05.2021
Associate of Science -
Weber State University
Bachelor of Athletic Therapy -
Weber State University
High School Diploma -
Roy High School
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