Kirsten Fernandez
Bakersfield,CA
Summary
Safety-conscious School Bus Driver with 7 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Clean school bus driving history and strong safety record. Gets along well with students, bus monitors and teachers. Compassionate with students and great at resolving conflicts.
Overview
13
13
years of professional experience
Work History
Service Coordinator
Kern Regional Center
01.2023 - Current
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Collected, arranged, and input information into database system.
School Bus Driver/School Custodian
Edison School District
04.2019 - 12.2022
- Maintained California driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Communicated information to parents to promote good communication and transparency.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Obeyed federal, California and local traffic laws and regulations to enable safe transportation outcomes for participants.
School Bus Driver
Kern High School District
02.2017 - 04.2019
- Maintained California driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
Team Member
Tutti Frutti Frozen Yogurt
07.2013 - 07.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
School Bus Aide
Kern High School District
12.2015 - 02.2017
- Built and maintained positive relationships with teachers, students and parents.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Assisted driver in monitoring and managing student behaviors to promote safety.
Office File Clerk
Modern Laboratory Service & Supplies
06.2011 - 10.2013
- Examined, categorized and sorted incoming documents.
- Maintained physical and computer-based filing systems.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Implemented improvements to file systems and procedures.
Education
Bachelor of Arts - Psychology
California State University - Bakersfield
Bakersfield, CA06.2016
Skills
- Federal and State Driving Regulations
- Commercial Drivers License (CDL)
- Special Needs Passengers
- First Aid Certification
- Effective Communication Skills
- Social Interaction Management
- Emotional Support
- Cognitive Disabilities Knowledge
- Client Needs Assessment
- Proactive Self-Starter
- Meeting Deadlines
- Information Retrieval
Timeline
Service Coordinator
Kern Regional Center
01.2023 - Current
School Bus Driver/School Custodian
Edison School District
04.2019 - 12.2022
School Bus Driver
Kern High School District
02.2017 - 04.2019
School Bus Aide
Kern High School District
12.2015 - 02.2017
Team Member
Tutti Frutti Frozen Yogurt
07.2013 - 07.2018
Office File Clerk
Modern Laboratory Service & Supplies
06.2011 - 10.2013
Bachelor of Arts - Psychology
California State University - Bakersfield
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