Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kirsten Hayes

Kirsten Hayes

Little Rock,Arkansas

Summary

Highly organized Eager to leverage strong organizational skills as well as leadership values.

Overview

4
4
years of professional experience

Work History

ASSOCIATE

WALMART
01.2023 - Current
  • Assisting customers, Zoning and recovering departments, Provide customer service

Customer Service Representative

Amazon
Little Rock, AR
04.2023 - 02.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

GAME ATTENDANT

MAIN EVENT
01.2022 - 01.2023
  • Monitored game activities, Maintained orderly and clean area, Processed payment transactions

THEATER TEAM MEMBER

[CINEMARK
01.2021 - 01.2022
  • Directed customers, Provided customer service, Cleaned theaters after shows

Education

High School Diploma -

ROBINSON HIGH SCHOOL
05.2023

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Organization
  • Communication

Timeline

Customer Service Representative

Amazon
04.2023 - 02.2024

ASSOCIATE

WALMART
01.2023 - Current

GAME ATTENDANT

MAIN EVENT
01.2022 - 01.2023

THEATER TEAM MEMBER

[CINEMARK
01.2021 - 01.2022

High School Diploma -

ROBINSON HIGH SCHOOL
Kirsten Hayes