CAREER OBJECTIVE
Overview
Work History
Education
Skills
Timeline

Kirsten Heindselman

L E Cox Medical Center
Springfield,Missouri
11
years of professional experience

Looking to atart career incustomer service expanding on my sales/service skills to grow within the company.

Work History

Lead EVS Tech

4 Years 4 Months
L E Cox Medical Center | 04.2022 - Current
  • Supervised daily operations of environmental services team, ensuring compliance with safety and sanitation standards.
  • Conducted training sessions for new technicians, enhancing team competence and efficiency in cleaning protocols. Implemented process improvements that optimized workflow and reduced operational downtime.
  • Collaborated with management to establish service goals, improving overall patient satisfaction ratings.

Medical Secretary

6 Months
L E Cox Medical Center | 02.2023 - 08.2023
  • Supervised daily operations of environmental services team, ensuring compliance with safety and sanitation standards.
  • Conducted training sessions for new technicians, enhancing team competence and efficiency in cleaning protocols. Implemented process improvements that optimized workflow and reduced operational downtime.
  • Collaborated with management to establish service goals, improving overall patient satisfaction ratings.

Certified Nursing Assistant

1 Year 1 Month
Copper Rock Village | 03.2021 - 04.2022
  • Assisted residents with daily living activities, enhancing overall quality of care.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained accurate patient records, ensuring compliance with healthcare regulations.
  • Collaborated with interdisciplinary teams to develop individualized care plans for residents.

Supervisor

4 Years 6 Months
Louie Mueller BBQ | 12.2015 - 06.2020
  • Setup front line for service. Break staff out for breaks.Fill in as cashier.Run meat cutting block when needed.Par cook brisket on the big pit.Fill in as closing manager when general manager was out

Education

- Nursing

Olney Central College
GPA: 3.33

Skills

Customer service
Hardworking fast learner team player
Problem solving people person
Kayaking horseback riding reading cooking

Timeline

Medical Secretary

L E Cox Medical Center
02.2023 - 08.2023Read More

Lead EVS Tech

L E Cox Medical Center
04.2022 - CurrentRead More

Certified Nursing Assistant

Copper Rock Village
03.2021 - 04.2022Read More

Supervisor

Louie Mueller BBQ
12.2015 - 06.2020Read More

Olney Central College

from Nursing
Read More
Kirsten Heindselman