Kirsten Kunz
North Las Vegas
Summary
Detail-oriented and adaptable professional with strong skills and proven ability to enhance operational efficiency. Proactive and organized individual with experience in data entry, customer relationship management, and excellent time management. Known for analytical thinking and creativity to solve problems in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Health Worker
Vital Vida
Las Vegas
03.2024 - Current
- Electronic health records (EHR), data entry & record keeping
- Patient intake, scheduling & all front desk operations
- Managed multiple incoming calls efficiently
- HIPAA compliance/confidentiality
- Office administration and team support
Temp Office Floater
Speakeasy Therapy
Spring Valley
07.2025 - 02.2026
- Communicated with caregivers regarding appointments, cancellations, and therapy updates.
- Schedule and coordinate appointments for multiple therapists providing pediatric therapy services.
- Complete all patient intakes, verify insurance information & ensure accurate documentation in EHR systems.
- Checked patients in and managed daily schedules to maximize provider productivity.
- Maintained strict HIPAA compliance while handling sensitive patient information.
Administrative Assistant
A1 Personal Care LLC
Las Vegas
04.2024 - 08.2025
- Trained new staff and conducted interviews.
- Performed data entry & handled office supplies orders.
- Trained all new hires and supported daily operations.
- Managed multi-lined phone systems and scheduled patient appointments.
- Patient intake and updates in Electronic Health Records (EHR).
Owner
Apollos Clinic LLC
Las Vegas
08.2023 - 10.2024
- Founded & managed a wellness clinic.
- Oversee daily operations and care services.
- Developed marketing strategies to grow the client base and enhance outreach.
Receptionist/Customer Service Call Center Representative
Abby Connect
North Las Vegas
01.2021 - 11.2023
- Performed data entry and supported team collaborations.
- Managed multiple phone lines to ensure efficient communication.
- Scheduled appointments efficiently.
- Assisted administrative staff and trained new hires.
Community Health Worker
Wellness Center
Las Vegas
11.2021 - 07.2023
- Provided support and outreach to diverse populations, addressing social determinants of health.
- Facilitated patient engagement through advocacy and education.
- Assisted patients in overcoming healthcare barriers by coordinating access to resources and services.
- Adapted interventions to meet the needs of the community.
- Communicated with multidisciplinary teams to enhance patient outcomes.
- Maintained thorough documentation to ensure continuity of care and compliance.
Education
High School Diploma -
Connections Academy
Reno, NV05-2016
Skills
- Community outreach
- Patient intake
- EHR management
- HIPAA compliance
- Data entry/ scheduling systems
- Customer relationship management
Certification
- Certified Community Health Worker (CHW) - Nevada Division of Public and Behavioral Health (DPBH)
- HIPAA Certified
Timeline
Temp Office Floater
Speakeasy Therapy
07.2025 - 02.2026
Administrative Assistant
A1 Personal Care LLC
04.2024 - 08.2025
Community Health Worker
Vital Vida
03.2024 - Current
Owner
Apollos Clinic LLC
08.2023 - 10.2024
Community Health Worker
Wellness Center
11.2021 - 07.2023
Receptionist/Customer Service Call Center Representative
Abby Connect
01.2021 - 11.2023
High School Diploma -
Connections Academy