Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Lane

Cartersville,Georgia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Sales Associate

Forever And A Day
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Appointment Scheduling.

Shift Lead

Dunkin'
01.2019 - 06.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Maintained safe working environment by observing safety procedures, policies, and regulations.

Team Member

Papa Johns
07.2016 - 01.2019
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Prepping and staging food orders.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Cleaned and organized kitchen, and service areas.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.

Education

High School Diploma -

James Madison High School
Norcross, Georgia
05.2021

Skills

  • Customer Service
  • Professional Demeanor
  • Goal-Oriented
  • Cash Handling Accuracy
  • POS System Operation
  • Policy and Procedure Adherence

Timeline

Sales Associate

Forever And A Day
05.2023 - Current

Shift Lead

Dunkin'
01.2019 - 06.2021

Team Member

Papa Johns
07.2016 - 01.2019

High School Diploma -

James Madison High School

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Kirsten Lane