Kirsten Nichols
Pensacola,FL
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
7
7
years of professional experience
Work History
Server
The Original Point Restaurant
Pensacola, FL
03.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Shift Leader Manager
CVS Pharmacy
Pensacola
02.2021 - Current
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
Pharmacy Technician
CVS Pharmacy
Pensacola, FL
02.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
Shift Manager/Key Holder
Firebirds Wood Fired Grill
Birmingham, AL
08.2014 - 02.2018
- Opened and closed store six days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Counted out cash drawers and balanced totals.
Education
High School Diploma -
Brewbaker Technology Magnet High School
Montgomery, AL04.2010
Skills
- Cleaning and Sanitizing
- Covid Symptom Screening
- High Volume Dining
- Point of Sale Systems
- Data Entry
- Verbal and Written Communication
- Medication Documentation
- Prioritization and Organization
- Customer Service
- Inventory Management
Timeline
Server
The Original Point Restaurant
03.2021 - Current
Shift Leader Manager
CVS Pharmacy
02.2021 - Current
Pharmacy Technician
CVS Pharmacy
02.2021 - Current
Shift Manager/Key Holder
Firebirds Wood Fired Grill
08.2014 - 02.2018
High School Diploma -
Brewbaker Technology Magnet High School