Kirsten Reed
Greenfield,IN
Summary
Skilled in critical thinking and consistently achieving personal and company goals. Demonstrates strong decision-making and community integration abilities. And good documentation and record keeping.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Thriving Together Services
Greenfield, IN
12.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Direct Support Professional Caregiver
LEL Home Care Services
Greenfield, IN
06.2022 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
- Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sales Clerk
CVS Pharmacy
Greenfield, IN
11.2021 - 01.2023
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
- Participated in regular training sessions, staying current on product knowledge and best practices for effective sales techniques.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
Cashier
Krogers Grocery Store
Greenfield, IN
06.2020 - 11.2021
Education
Buisness Communications - Communication Studies
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Decision-making support
- Goal Setting
- Progress Documentation
- Community Integration
- CPR Certification
- Time Management
- Fast Learner
- Critical Thinking
- Documentation and Recordkeeping
- Clear Communication
- Schedule Management
- Team Collaboration
- Word Processing
- Records Maintenance
- Organization and record keeping
Timeline
Direct Support Professional
Thriving Together Services
12.2023 - Current
Direct Support Professional Caregiver
LEL Home Care Services
06.2022 - 07.2024
Sales Clerk
CVS Pharmacy
11.2021 - 01.2023
Cashier
Krogers Grocery Store
06.2020 - 11.2021
Buisness Communications - Communication Studies
Ivy Tech Community College of Indiana