Kirsten Rink
Gonzales,LA
Summary
Proven negotiator and effective communicator, I excelled at Pelican Pawn and Jewelry by driving profitability through strategic pricing and maintaining legal compliance. As a Server Trainer at Burgersmith, I transformed new hires into efficient team members, leveraging my skills in training and coaching. My expertise in cash flow and teamwork orientation consistently enhanced operational efficiency and team dynamics. Professional with extensive experience in customer service and financial transactions, prepared for this role. Proven capability in assessing item value, negotiating deals, and managing inventory. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in communication, conflict resolution, and maintaining high standards in all interactions.
Overview
3
3
years of professional experience
Work History
Pawnbroker
Pelican Pawn and Jewelry
05.2024 - Current
- Made loans on various items after closely inspecting item values, collecting payments or tangible property as collateral.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Worked with customers to develop loans worth up to $2000 according to personal needs, preferences and payment abilities.
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for Pelican Pawn.
Server Trainer
Burgersmith
02.2022 - 05.2024
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Trained and mentored twelve new personnel hired to fulfill various roles.
Education
Certified Pharmacy Technician - Pharmacy Technician
Unitech Training Academy
Baton Rouge, LA03-2025
High School Diploma -
Maurepas School
Maurepas, LA05-2019
Skills
- Cash flow management
- Effective communicator
- Teamwork orientation
- Negotiations
- Training and coaching
- Inventory management
- Legal compliance
- Online store management
Timeline
Pawnbroker
Pelican Pawn and Jewelry
05.2024 - Current
Server Trainer
Burgersmith
02.2022 - 05.2024
Certified Pharmacy Technician - Pharmacy Technician
Unitech Training Academy
High School Diploma -
Maurepas School
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