Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kirsten Ruiz

Bremerton

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

BAART Programs
02.2025 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Performed EKGs, took vitals, UAs and TB tests.

Customer Service Representative

Ashley
02.2023 - 05.2024
  • Completed administrative tasks such as filing paperwork or organizing digital documents related to customer interactions
  • Managed customer calls efficiently in fast-paced call center environment
  • Utilized various software programs such as CRM systems, order management tools, and communication platforms effectively.

Server

Canterbury Manor
11.2022 - 12.2022
  • Informed customers of ingredients and allergens to support sensible menu choices
  • Demonstrated hospitality and customer service while greeting tables
  • Kept food service and preparation areas clean and neat

Crew Trainer

McDonald's
12.2020 - 09.2022
  • Drove top-quality team performance through incentive programs and periodic awards
  • Fostered a positive work environment by promoting respect, inclusivity, and open communication among team members
  • Appointed to train new crew members and teach them how to perform job tasks such as food preparation, customer service, cleaning, and using equipment

Education

Associate in Arts (A.A.) - Nursing

Olympic College
Bremerton, WA
09.2026

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NW Phlebotomy School
Tacoma, WA
06.2024

High School - undefined

Olympic High School
Bremerton, WA
06.2022

Skills

  • CRM Software ( Customer Relationship Management)
  • Customer Issue Tracking
  • Phlebotomy
  • Direct patient care
  • Multitasking in a fast-paced environment
  • Bilingual (English and Tagalog)
  • Order Management Systems
  • Phone Etiquette
  • Time Management
  • Patient Identification
  • Attention to detail
  • Fast Learner
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge

Certification

Medical Assistant Phlebotomist Certification

PC 61584089

Timeline

Medical Assistant

BAART Programs
02.2025 - Current

Customer Service Representative

Ashley
02.2023 - 05.2024

Server

Canterbury Manor
11.2022 - 12.2022

Crew Trainer

McDonald's
12.2020 - 09.2022

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NW Phlebotomy School

High School - undefined

Olympic High School

Associate in Arts (A.A.) - Nursing

Olympic College
Kirsten Ruiz