Kirsten Ruiz
Bremerton
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
BAART Programs
02.2025 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs, took vitals, UAs and TB tests.
Customer Service Representative
Ashley
02.2023 - 05.2024
- Completed administrative tasks such as filing paperwork or organizing digital documents related to customer interactions
- Managed customer calls efficiently in fast-paced call center environment
- Utilized various software programs such as CRM systems, order management tools, and communication platforms effectively.
Server
Canterbury Manor
11.2022 - 12.2022
- Informed customers of ingredients and allergens to support sensible menu choices
- Demonstrated hospitality and customer service while greeting tables
- Kept food service and preparation areas clean and neat
Crew Trainer
McDonald's
12.2020 - 09.2022
- Drove top-quality team performance through incentive programs and periodic awards
- Fostered a positive work environment by promoting respect, inclusivity, and open communication among team members
- Appointed to train new crew members and teach them how to perform job tasks such as food preparation, customer service, cleaning, and using equipment
Education
Associate in Arts (A.A.) - Nursing
Olympic College
Bremerton, WA09.2026
undefined
NW Phlebotomy School
Tacoma, WA06.2024
High School - undefined
Olympic High School
Bremerton, WA06.2022
Skills
- CRM Software ( Customer Relationship Management)
- Customer Issue Tracking
- Phlebotomy
- Direct patient care
- Multitasking in a fast-paced environment
- Bilingual (English and Tagalog)
- Order Management Systems
- Phone Etiquette
- Time Management
- Patient Identification
- Attention to detail
- Fast Learner
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
Certification
Medical Assistant Phlebotomist Certification
PC 61584089
Timeline
Medical Assistant
BAART Programs
02.2025 - Current
Customer Service Representative
Ashley
02.2023 - 05.2024
Server
Canterbury Manor
11.2022 - 12.2022
Crew Trainer
McDonald's
12.2020 - 09.2022
undefined
NW Phlebotomy School
High School - undefined
Olympic High School
Associate in Arts (A.A.) - Nursing
Olympic College