Kirsten Streicher
Plainfield,IL
Summary
Skilled team player with strong background in Agricultural and Customer Service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Seeks out opportunities to go beyond basics, improve processes, and increase efficiency.
Overview
7
7
years of professional experience
Work History
Accounting Assistant
Cress Creek Country Club
07.2022 - Current
- Assist Club Controller in day-to-day general operations of club
- Communicate with vendors to relay payment information as well as obtain invoices and credit memos to process and reconcile statements
- Prepare bank deposits as well as remotely deposit member check payments
- Generate monthly statements for club members and reciprocal clubs
- Answer member billing questions daily as well as adjust any charges accordingly
- Assist in payroll activities such as entering server gratuities, documenting tips for each payroll period via excel, entering new hire paperwork as well as terminations, and filing payroll documents
- Generate checks for vendors and send out payment in a timely fashion
- Post daily sales from Point of Sale System
- Process ACH and credit card payments for members as well as perform manual payments
- File daily paperwork for accounts receivable and accounts payable
- Enter general journal entries.
Bank Teller
Abri Credit Union
08.2021 - 07.2022
- Process daily transactions for members such as money transfers, deposits, withdraws, cashier’s checks, money orders, and loan payments within Abri and partnerships with other credit unions
- Accurately maintained records of each transaction as well as ensured all documentation was in place with compliance procedures
- Assist members with pin changes, plastic card orders, account closures, address changes, and updating member information
- Follow all rules and procedures set by financial institution accordingly as well as federal regulations
- Work closely with Member Service Representatives to cross sell and open new accounts and loans while still offering members best financial options and customer service assistance.
Manager in Training
Imminent/Emblematic
12.2020 - 02.2021
- Built and maintained positive professional relationships with staff, vendors, and customers
- Optimized business performance with consistent data tracking and analysis of ongoing operations
- Shadowed established managers to learn ins and outs of a Marketing operation
- Measured and assessed customer and employee satisfaction
- Maintained on-site presence during events to consistently meet quality expectations.
Grow Technician
Nature's Grace and Wellness
07.2020 - 12.2020
- Responsible for care of medicinal marijuana in a production setting
- Pruned, topped, and de-leafed plants
- Moved and transport plants in greenhouse
- Carefully cut and cloned cuttings off mother plants to produce 2,000 plus clones a week
- Prepared proper nutrients for plant growth
- Helped maintain upkeep of drip irrigation
- Minimized the presence of pests with the use of lady bugs to eliminate aphids.
Customer Service Team Member
Macomb Country Club
07.2019 - 07.2020
- Supported Front of House Manager in addressing customer complaints, updating accounts, or resolving payment issues
- Operated POS systems to process sales transactions
- Collected and processed payments and provided account balances
- Responded to questions and followed up on customer interactions
- Communicated with customers to resolve complaints and restore satisfaction and loyalty.
Store Associate
Hyvee
10.2018 - 07.2019
- Maintained inviting store appearance and assisted with store merchandising to deliver positive shopping experience for guests
- Observed and corrected unsafe conditions that could cause associate or customer accidents
- Processed retail sales in point-of-sale system and handled monetary transactions accurately
- Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.
Store Associate
Binny's Beverage Depot
07.2017 - 01.2019
- Set up and tore down displays and implemented organized retail space and sales-enhancing product displays
- Maintained inviting store appearance and assisted with store merchandising to deliver positive shopping experience for guests
- Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills
- Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.
Education
Bachelor of Science - Agriculture
Western Illinois University
Macomb, IL05.2020
General Education -
Joliet Junior College
Joliet, IL01.2018
Skills
- Guest services
- POS system operation
- Customer consulting
- Product promotion
- Task prioritization
- Networking
- Problem-solving
- Organization
- Safety compliance
- Preventive maintenance
Accomplishments
I participated in an independent study with my Horticulture professor at Western Illinois University on a research project in accompaniment by the Biology Department. This independent study focused on the cultivation of Chinese medicinal herbs and those herbs popular in Japanese herbology. The instructors had identified several species of plants that promote anti-cancer effects on immortal cancer cells. This project delved further into the generation of those plants as well as serve for better protocol for cultivating those plants in a controlled greenhouse environment.
Affiliations
- Member, Western Illinois University Alumni Association
- Member, Western Illinois University Horticulture Club, 2019-2020
- Member, Chi Omega Fraternity, 2018-2020
Timeline
Accounting Assistant
Cress Creek Country Club
07.2022 - Current
Bank Teller
Abri Credit Union
08.2021 - 07.2022
Manager in Training
Imminent/Emblematic
12.2020 - 02.2021
Grow Technician
Nature's Grace and Wellness
07.2020 - 12.2020
Customer Service Team Member
Macomb Country Club
07.2019 - 07.2020
Store Associate
Hyvee
10.2018 - 07.2019
Store Associate
Binny's Beverage Depot
07.2017 - 01.2019
Bachelor of Science - Agriculture
Western Illinois University
General Education -
Joliet Junior College
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